Overflow claims solutions

Overflow claims solutions to help you manage staff shortages in non-life private and commercial lines

Staff shortages due to storm damage, flood claims, or a flu epidemic – whatever the cause of your crisis, your policyholders will still expect you to answer the phone and handle their claims quickly and consistently.

So how are you going to fulfil your promises to your policyholders when you are understaffed?

It’s virtually impossible to always have the right number of people, with the right skills in-house. At Van Ameyde, however, we do; so we can:

  • take over thousands of claims at a time
  • take care of specific private or commercial lines, including personal injury claims
  • even take over claims intake, both online and by phone

In your hour of need, we move fast. We rapidly establish secure connections between your locations and ours.

Remote claims handling of thousands of files

Then we swiftly start dealing with your overflow claims, ensuring your customers continue to be and feel in safe hands. And there’s no need to worry about privacy and security as we comply fully with GDPR, while our systems to prevent cybercrime are second to none. Which is why we hold ISO 27001:2013 certification.

Contact us

Get in touch with our sales team or simply use our office locator for the contact details of your local Van Ameyde office.

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